Service Requirements
Everything you need to know before scheduling our services
Before You Book
To ensure a smooth and efficient installation process, please review the following requirements before scheduling our services.
Measurements
- Measure window width from outside of frame to outside of frame
- Measure window height from top of frame to floor/sill
- Note any obstructions like radiators or furniture
- Consider curtain stack-back space (area where open curtains will sit)
Wall Preparation
- Confirm wall material (drywall, concrete, brick, etc.)
- Remove any existing fixtures if replacing
- Clear area around windows of furniture and decorations
- Ensure adequate power outlets for motorized options
Service Preparation
- Have curtains or fabrics ready if not purchasing through us
- Ensure clear access to all installation areas
- Secure pets in separate areas during installation
- Prepare a clean workspace around each window
Our Installation Process
Understanding our process helps you prepare for a successful installation day.
Initial Consultation
Our team will visit your home to assess your windows, discuss your style preferences, and take precise measurements. We'll help you select the appropriate hardware and textiles for your space.
Preparation
Before installation day, we'll prepare all hardware, curtains, and materials according to your measurements and specifications. This ensures a smooth and efficient installation process.
Installation
Our professional installers will arrive on the scheduled day with all necessary tools and materials. They'll install hardware, hang curtains, and make necessary adjustments to ensure perfect fit and function.
Final Inspection
After installation, we'll conduct a thorough inspection to ensure everything meets our quality standards. We'll demonstrate proper operation of your new window treatments and answer any questions you may have.
Frequently Asked Questions
Common questions about our curtain and textile installation services.
How long does installation typically take?
Installation time varies based on the number of windows and complexity of the project. Standard curtain installations for 2-3 windows typically take 2-3 hours, while more comprehensive projects may require a full day.
Do I need to provide any tools or hardware?
No, our installation team brings all necessary tools and hardware for the job. If you've purchased your own curtain rods or hardware, please have them available on installation day.
Can you work with my existing curtains?
Yes, we can install your existing curtains with new hardware, or re-install them if you're moving or renovating. Please ensure curtains are clean and ready for hanging on installation day.
What if my walls are made of concrete or brick?
Our team is equipped to install on various wall materials, including concrete and brick. These installations may require special hardware and techniques, which we'll discuss during the consultation.
Do you offer a warranty on installations?
Yes, all our installations come with a 30-day service guarantee. Additionally, hardware typically includes manufacturer warranties ranging from 1-5 years depending on the product.
Still Have Questions?
Contact our team for answers to any questions you may have about our services.
Contact Us